Processing:
Your order will be shipped 3 - 5 business days after placing your order. Please contact our customer service department if your order is being delivered via truck line. Our representatives will be happy to assist you in obtaining accurate delivery information and pricing.

Shipping Surcharge:
Some items may have an additional shipping and handling surcharge. ( Please refer to individual products for details)

Returns:
Should you need to return merchandise, please contact our customer service department to obtain a RMA number. (return merchandise authorization.)

Repack the merchandise and return it to the following address. Please be sure to include the RMA number on the outside of the box to ensure proper credit:

Action Sports Company - 5563 South 104th East Avenue - Tulsa, OK 74146 - RMA #

For your benefit, please return your merchandise with an insures courier (e.g. Fed Ex, UPS, USPS Parcel Post) and retain your receipt. Action Sports Company is not responsible for damaged or packages lost in transit.

If you are returning merchandise because it is damaged, defective, or was an incorrect product, Action Sports Company will provide you with a prepaid UPS return label.

Pool tables are shipped in two crates, one holding the table and hardware and the other holding the slate.  The truck line picks up the tables from the warehouse and delivers them to the customer’s home.  Please note this is curbside delivery.  Liftgate service is an additional fee and must be specified when the order is placed.  The truck line company will call the customer 1-2 days prior to make delivery arrangements.  Normal delivery is 1-2 weeks and a tracking number is provided. 

Should you have any other questions, please contact our customer service department at 800-580-0307.